On-Demand CE Training

ODL 218: Through the Eyes of a Veteran: Navigating the System – Supporting Service Members with Programs, Benefits, Resources

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This course will be decommissioned on 3/4/2023
Please ensure you have completed the course by that date.

Target Audience:

This course is targeted for social workers, case managers, nurses, and counselors.


Veterans can often feel like “unsung” heroes. For many, after they’ve served our country they return home only to experience a gap in resources and opportunities. As healthcare professionals, we may set out to help the veterans we encounter in our daily work, but soon we too face scarcity in resources for our veteran clients. This online course will highlight the challenges our veterans face with a personal experience speaker who share his experience as a United States Air Force Veteran. Tyler Bowser, Veteran Community Ambassador with the Veterans Empowerment Organization (VEO), will set the tone with an inspiring story of trial and triumph. The course will also provide an overview of the U.S. veteran population, and the service and benefit systems available to them.  The importance of coordinated, trauma-informed care, as well at the opportunities and challenges facing providers will be outlined.  Finally, participants will receive a comprehensive list of Federal and local resources to reference in their work with our veteran heroes.  Participants will leave inspired, empowered, and better equipped to help our veterans!

Course Objectives: 

By the end of the session – the participant will be able to:

  • Discuss challenges veterans face when returning home after service
  • Identify 2 federal programs that serve veterans
  • Name 1 program that provides benefits to veterans
  • Identify 2 local resources available for veterans 
  • List 1 way we can better support our veteran clients


Social Workers
ASWB ACE – 4 CE Credits
New York State Education Department’s State Board for Social Work – 4 Contact Hours
Case Managers
CCMC – 4 Contact Hours
California Board of Registered Nursing – 4 Contact Hours
NBCC ACEP – 4 Contact Hours
New York State Education Department’s State Board for Mental Health Practitioners – 4 Contact Hours

Please make sure to check with your own state board to ensure the transferability of CE credit. Some state boards may place restrictions regarding the modality of training required for ethics credits to be awarded. If this training indicates ethics credits are available, please verify that your state allows them to be earned through an on-demand course format.