On-Demand CE Training

ODL 271: Helping at the Crossroads:  End-of-Life, Ethics, Grief, Rituals and Much More

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Created on 03/29/2024

Target Audience:

This course is targeted for social workers, case managers, nurses, and counselors.


Grief is a normal response of sorrow, heartache, and confusion after losing someone or something important to that person. Helping professionals are often called upon to help others through their grief and loss even when they are experiencing those same feelings. Feelings of grief and loss can be compounded when circumstances surrounding the loss are traumatic as well. In this course, hospice and palliative care nurse Jenny Buckley, RN, BSN, CHPN, will guide participants through a discussion on the ethics of end of life care through a complex case scenario review. Then Gabby Jimenez, creator of The Hospice Heart, will lead participants through rituals that bring comfort and care to patients, their families, and helping professionals, as well as discuss other tools professionals can use to deal with grief and loss in traumatic situations. To fully participate in this workshop,  participants will need to have a candle, lighter, something to take notes with, and journal. 

Course Objectives:

By the end of the session – the participant will be able to:

  • Identify symptoms of grief
  • Describe how rituals can be beneficial in comforting people dealing with grief and loss
  • Name three emotional and physical effects of grief
  • Name one ethical principle that is important to adhere to during the end-of-life stage
  • Recognize the importance of following your professions ethical code when dealing with end-of-life circumstances


Jenny Buckley, RN, BSN, CHPN

Jenny Buckley is a hospice and palliative care nurse with over twenty years of experience caring for individuals with serious advanced illness and their families. Driven by her passion for helping patients navigate their illness experience while keeping their quality of life in mind, Jenny takes pride in providing the best complete care planning and decision assistance for those she serves. As founder of Jenny Buckley Care Matters, which she started in 2020, her goals include using her extensive personal and professional experience to provide guidance and resources during a family’s serious illness experience. In addition to providing support and presence for those in her care, Jenny is also a cancer survivor, blogger on her site HOPEspot and a national speaker on topics surrounding hospice and palliative care. Jenny lives in Roswell, Georgia with her husband, Kevin, and her two sons, Ryan  and Sean.  You can best keep up with Jenny’s activities on her website, www.jennybuckleycarematters.com.

Gabrielle Jimenez, LVN, CHPLN, Hospice Nurse, End of Life Doula, Author, Educator, and Founder of The Hospice Heart with over 143,000 followers

Gabrielle “Gabby” Jimenez is a hospice nurse, an end-of-life doula, and a conscious dying educator. She has written four books, writes a weekly blog, and has a hospice Facebook page which has 143,000 followers. Her focus is on trying to change the culture relative to death and dying; helping others to feel more comfortable talking about death. And while she sees a lot of death, what she really finds joy in, is her lessons, which are about love, life, culture, tradition, and faith. She combines her experience as a hospice nurse with her in-depth doula training to help her to be more present at the bedside, bringing both patient and family together at that intimate moment of death. She teaches courses on end-of-life care which are helpful to anyone who works in this field, offering guidance to someone who is navigating or caring for someone who has a terminal illness. She also teaches two Ritual & Ceremony classes; one that focuses on grief and loss, and another that focuses on forgiveness of self and others. The legacy she hopes to leave behind is that she helped improve the way people are cared for when they die, and that she inspired others to do this work well.


Social Workers
ASWB ACE – 2 Ethics and 3 Clinical CE Credits
New York State Education Department’s State Board for Social Work –  5 Contact Hours
Case Managers
CCMC – 5 Contact Hours
California Board of Registered Nursing – 5 Contact Hours
5 Contact Hours or 2 Ethics and 3 Contact Hours*
NBCC ACEP – 5 Contact Hours
New York State Education Department’s State Board for Mental Health Practitioners – 5 Contact Hours

* Some states do not require/accept ethics hours for counselors, for those cases contact hours will be awarded.